Legal

Privacy Policy

Last updated: February 24, 2026

Adelpo (“we,” “our,” or “us”) is committed to protecting your privacy. This policy explains what information we collect, how we use it, and the choices you have. We've written it in plain language — no legalese — because we think you deserve to actually understand it.

1

Information We Collect

Information You Provide

When you fill out a demo request form, download our playbook, register for an account, or contact us, you may provide:

  • Name and email address
  • Organization name
  • Job title or role
  • Phone number
  • Number of facilities or locations

We also collect information when you communicate with us via email or through our support channels.

Information Collected Automatically

When you visit our website, we automatically collect certain technical information:

  • IP address, browser type and version, device information
  • Pages visited, time spent, and referring URL
  • General geographic location (city/region level — not precise location)

Cookies and Similar Technologies

  • Essential cookies for site functionality
  • Analytics cookies to understand usage patterns

See Section 7 for full details on our use of cookies.

2

How We Use Your Information

  • To respond to demo requests and support inquiries
  • To provide, maintain, and improve our services
  • To send product updates, tips, and marketing communications — you can opt out at any time
  • To analyze site usage and improve user experience
  • To detect and prevent fraud or security issues
  • To comply with legal obligations
3

How We Share Your Information

We do not sell your personal information. Never have, never will.

Service Providers

We work with trusted third parties who process data on our behalf — including cloud hosting, email delivery, and analytics. They are contractually required to protect your data and may only use it to provide services to us.

Legal Requirements

We may disclose information if required by law, court order, subpoena, or government request.

Business Transfers

If Adelpo is involved in a merger, acquisition, or sale of assets, your information may transfer as part of that transaction. We will notify you of any such change.

4

Data Security

  • SOC 2 Type II compliance
  • All data encrypted in transit (TLS 1.2+) and at rest
  • Role-based access controls with audit logging
  • Regular security assessments and vulnerability testing

HIPAA Compliance: For customers handling protected health information (PHI), Adelpo maintains HIPAA compliance with appropriate administrative, physical, and technical safeguards.

5

Data Retention

  • We retain information as long as necessary to provide services and fulfill the purposes described in this policy.
  • Demo request and playbook download information is retained to follow up and provide relevant communications.
  • You can request deletion of your data at any time by contacting us at privacy@adelpo.com.
6

Your Rights

Access

Request a copy of your personal information.

Correction

Request that we correct inaccurate information.

Deletion

Request that we delete your personal information.

Opt-out

Unsubscribe from marketing via the link in any email or by contacting us.

California Residents

Under the CCPA, California residents have the right to know what personal information is collected, the right to delete, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your rights, contact privacy@adelpo.com.

7

Cookies

TypePurposeExamples
EssentialRequired for site functionalitySession management, security
AnalyticsUnderstand how visitors use the sitePage views, traffic sources
  • Manage preferences through your browser settings.
  • Disabling essential cookies may affect site functionality.
8

Children's Privacy

  • Our services are designed for business use and are not directed at children under 13.
  • We do not knowingly collect personal information from children under 13.
  • If we learn we have collected such information, we will delete it promptly.
9

Changes to This Policy

  • We may update this policy from time to time.
  • Material changes will be communicated via email or a prominent notice on our website.
  • Your continued use of our services after changes take effect constitutes acceptance of the updated policy.
10

Contact Us

For privacy-related questions or to exercise your rights:

Privacy Inquiries

privacy@adelpo.com

General Inquiries

info@adelpo.com